Mission
The Open Line, a multi-service agency in the Upper Perkiomen Valley, provides services and programs designed to help, inform, educate and empower individuals and families.
Vision
The Open Line envisions a strong, caring and responsive community where individuals and families can lead healthy, safe and productive lives.
Values
Empowerment for clients and staff
Positive thinking
Responsibility and accountability
Self-determination
Respect for all
History
The Open Line was established in March of 1975 by the Upper Perkiomen Community Council to provide information, emergency services and transportation to local residents in need. The agency was officially incorporated as a not-for-profit organization in April of 1976. Initial funding was provided by the Upper Perkiomen Ministerial Association, churches, civic organizations, fundraising events, and a $1000 grant from the Lutheran Synod of S.E. Pennsylvania Task Force on Community Aid.
Over 35 years later, The Open Line has grown from a twenty-four hour hotline to a comprehensive multi-service provider. Located just off Main Street (Route 29) in Pennsburg, Pennsylvania, The Open Line provides primarily low-income residents with the support and resources necessary to be safe, healthy and on the road to self-sufficiency. Its list of free and confidential services include a community food cupboard, counseling, education and employment programs, financial assistance, information and referral, outreach visits by other agencies, and volunteer transportation to medical appointments.
The Board of Directors and staff of The Open Line continues to partner with other agencies and organizations in Montgomery County to see that its programs continue to expand to address the increasing needs of those within our community.


